what3words search now available in NextGen Utilities

what3words search now available in NextGen Utilities
Following feedback from our latest Customer Survey, we’re pleased to introduce one of the most requested new features to the NextGen Utilities platform, what3words search.
This enhancement enables users to pinpoint precise locations quickly and accurately, improving efficiency when creating utility asset plans.
What is what3words and how does it work?
what3words is a global addressing system that divides the world into 3m x 3m squares, each assigned a unique three word address.
For example:
///drainage.quits.accompany
This provides a simple way to identify exact locations, particularly where traditional addresses or postcodes are unclear, incomplete, or unavailable.
Why use what3words in NextGen Utilities?
Adding what3words search helps users:
• Find precise locations faster without relying on full addresses
• Reduce ambiguity in rural, new-build, or large-site environments
• Improve communication when sharing exact points with others
• Streamline asset plan creation with accurate map positioning
As what3words continues to gain adoption across the property, infrastructure, and utilities sectors, this feature delivers real value to everyday workflows.
How do you search using what3words?
Using what3words in NextGen Utilities is simple:
1. Go to the Map page
2. Enter a what3words address into the search bar
3. Click search to centre the map on that location
4. Create your plot and generate your asset plan as usual
Where is what3words search available?
what3words search is currently available on NextGen Utilities only.
Start using what3words today
You can begin using what3words straight away to speed up your searches and improve location accuracy within NextGen Utilities.
For further information or support, please contact our Customer Services team: support@digdat.co.uk
Continuous improvement
We’ll continue to enhance NextGen Utilities based on your feedback, so please keep sharing your ideas with us.
Frequently Asked Questions
Can I paste a what3words address directly into the search bar?
Yes, simply enter the address in the correct ///word.word.word format and the map will centre on that location.
What happens if I enter the format incorrectly?
You will be prompted to correct the format before continuing your search.
Why is what3words useful for utility searches?
It allows you to pinpoint exact locations, which is especially useful when working in areas without clear or reliable address data.
