Turn a manual highways service into a 24/7 digital revenue stream
The Highways Extents Portal from digdat lets councils publish and sell official highway extent plans online — reducing admin, improving access, and creating a more sustainable income stream.
Highway extent requests are important but the delivery model is often inefficient
Teams spend valuable officer time on routine tasks that could be automated, creating avoidable cost pressure and slower turnaround times.
Without digdat
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With digdat
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Built for everyone in the process
Whether you run the service or rely on it, the portal is designed to make things faster, clearer and more reliable
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Automate request handling
Reduce pressure on stretched teams by moving payment, fulfilment and follow-up into a self-service process.
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Faster turnaround
Improve delivery times without increasing headcount or relying on manual email workflows.
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Protect and grow revenue
Make an existing statutory function easier to access, increasing throughput from an existing chargeable service.
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Full auditability
Retain oversight through reporting and a clear auditable record of all transactions and fulfilment activity.
Low overhead model
A commercially sustainable design that keeps costs controlled and the service easy to manage long-term.
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Always-on public service
Deliver a better public service with 24/7 access and a clearer customer journey, without increasing officer workload.
Faster access to plans
Get official highway extent plans without waiting for manual processing by a council officer.
Simple digital journey
A clear path from order to payment to fulfilment with no phone calls, no email chains, no waiting for office hours.
Available at any time
24/7 availability for time-sensitive property and search work, especially useful for solicitors and search providers.
Consistent, official outputs
Clear, professional plan outputs that are easy to use and re-use across multiple property transactions.
A track record you can rely on
digdat is a leading provider of on-demand asset plan services in the UK, with a service model already built around secure, 24/7 self-service delivery.
Works with Ordnance Survey mapping
Supports statutory and commercial service models
Low-overhead route to digitisation with no building from scratch
Built for scalable plan delivery at volume
6M+
plans delivered every year through self-service portals and APIs
24/7
always-on access with automated fulfilment built in
UK #1
always-on access with automated fulfilment built in
Up and running in five steps
FAQs
digdat already operates proven self-service plan delivery at scale in the UK, making it a credible partner for councils looking to digitise a manual plan service without building from scratch.
It is designed for councils that provide official highway extent plans and want a more efficient way to serve residents, solicitors and search providers.
Yes. The service is designed to provide a clear, auditable process with reporting and visibility over fulfilment and transactions.
It makes official extent plans easier to order and pay for, helping councils improve access, increase throughput and protect income from an existing chargeable service.
By moving request handling, payment and fulfilment into a self-service process, the portal reduces the number of routine enquiries that need officer intervention.
Book a demo
See how the Highways Extents Portal can help your highways service reduce administration, improve turnaround, strengthen customer access and create a more commercially sustainable model for official extent plans.