digdat In Your Area
Build positive customer relationships
Using mapping data, digdat In Your Area helps organisations maintain high levels of customer service and communication by enabling them to keep customers informed of events or potential disruptions. It also enables users to register for updates via SMS and email.
- Provides a live view of incidents and events which may impact customers and communities.
- Facilitates quick and easy reporting of problems and issues by the public such as water leaks and broken pipes.
- Keep customers up-to-date through multiple channels of communication; email, SMS, social media.
- Easily update and manage the information displayed through an intuitive administration area.
What our customers say
“digdat IYA and RNS have formed a core part of our ability to communicate with our customers whenever incidents occur. We've embedded the application as part of our core contact strategy and are looking forward to expanding this further in the future.” Stuart Roach , Digital and Web Specialist , Welsh Water