Real-time service information about your assets
Better Reporting for Customer Service Teams
In Your Area
digdat In Your Area is a hosted, white-labelled information service that enables organisations to both send and receive real-time service notifications.
- 24/7 public access to service information
- Send notifications by email, SMS or social media
- Community reporting of issues
- Internal management of incidents and communications
Better Insight for Wholesales and Retailers
Retailer Notification Service
digdat Retailer Notification Service helps water wholesalers communicate with water retailers regarding service issues.
- Compliant with Wholesale-Retail MOSL Market Codes
- Provides a live view of disruptions and incidents that have the potential to impact non-household customers
- Provides access to all wholesaler notifications relevant to each retailer
- Integrates with digdat In Your Area
digdat Integrations enable integration between digdat IYA and your website. This premium service enhances customer communication and your customers journey through your website.
- Live alerts and events on your website
- Information about water hardness
- Register for SMS or email updates in an area of interest or on a specific event or alert on your website