digdat digital data on demand

Giving Wholesalers the power to keep Retailers informed

From April 2017, MOSL Market Codes require Water Wholesalers to provide their Retailers, within specified timescales, information on any events or issues, planned or reactive, that may impact or affect the water supply and waste services to their customers.

The digdat Retailer Notification Service is the first and currently the only hosted service available of its kind in the Water Utility marketplace. It provides an effective and proven solution giving Wholesalers the power to keep their Retailers informed in real time, of issues and events that may affect their customers’ service or supply.



Key features delivered through a simple interface:

  • Leading solution compliant with Wholesale-Retail MOSL Market Codes
  • Provides a live view of disruptions or incidents that have the potential to impact Non-household customers
  • Delivers structure to manage communication to and from Retailers
  • Handles high volumes of Wholesaler notifications
  • Provides access to all Wholesaler notifications relevant to each Retailer in one place, nationally.
  • Provides 24/7 hosted administration and communication service (part E codes).
  • Integrates with our ‘In Your Area’ community.